Le Grand Rockefeller

Difficult start but great accomodation. Positive: Spacious, well located and well equipped. Comfortable beds and fans for the rooms. Negative: We arranged to meet a 4pm and waited outside the locked exterior door for 20 minutes in extreme heat expecting the contact would arrive to let us in. We tried to message and call the contact number but no response. There were NO instructions as how to contact the representatives. We got access by a courier and went up the stairs wondering where to go. The staff then appeared and abruptly asked where we were and wondered why we hadn’t come through the locked front door even though they knew we had no legitimate way of access. They were abrupt and unhelpful. They then told us the lift was broken and we had to carry our bags up. We said we were disappointed and their response was that “it wasn’t their problem”. We found out later that the lift works. We are over 70 and they were of little help.

Fantastisch appartement op een top locatie Positive: Alles werkte en was schoon.

Negative: No late checkout

Positive: Location Negative: Bedding and seating

Positive: Great location Clean and comfortable Parking a bonus Negative: Only one key